Delete your TaskZing account
These steps apply to the TaskZing mobile apps (Android and iOS) and to taskzing.com.
Delete it yourself
In the app: open Settings, then Account, then Delete Account. Pick a reason (optional) and confirm.
On the website: sign in at taskzing.com/login, then go to Settings, Delete Account.
If you cannot sign in
Email customercare@taskzing.com from the email address on your account and write “Delete my account”. We may ask a question to check that the account is yours. We answer within a few working days.
What happens next
- You must finish or resolve any active work first. If you have some, the app tells you what it is.
- Your request starts a 90-day waiting period. You are taken off “available for work” and signed out of your other devices. Sign in during the 90 days to cancel the deletion.
- After 90 days your account is anonymised: your name, email, phone number, photo, location and profile details are removed, your reels, stories and community posts are deleted, and your payment customer record is deleted.
- Verification documents you uploaded are deleted 30 days after we review them, whatever happens to the account.
What we may keep
We may keep limited records where the law requires it or where it is needed to prevent fraud and abuse, for example reports and moderation records and payment records held by our payment processor. These are kept only as long as needed. Details are in our Privacy Policy.
Paid plans
If you have a Pro or Business plan, cancel it before you delete your account, or email us and we will help.